Customer service

We are here to help

For orders, deliveries, repairs or a personal consultation with our stylists.

The store

Rruga e Kavajës 24
1001 Tirana, Albania
Monday – Saturday, 10:00 – 20:00

How long does delivery take?

Within Albania and Kosovo, 2–4 working days. Elsewhere in the region, 4–7 working days. Shipping is free on every order.

How do I return a product?

You have 30 days from receiving your order. Write to us and we will send you a return label at no charge.

Do you offer personal advice?

Yes. Book a one-to-one appointment in the store or online with one of our stylists, free of charge.